Solution Made Easy™ was developed by three of the contact center industry’s leading software solution providers – Voice Print, Syntora, and Pipkins. Each company specializes in the development of state-of-the-art contact center workforce optimization solutions.

About VPI
VPI is a leading innovator and provider of integrated interactions recording and workforce optimization solutions that capture real time intelligence – delivering real time results. Through its Activ! Performance Suite™, VPIenables contact centers, trading floors, government agencies and first responders to capture, evaluate, and analyze traditional voice, VoIP, video and Web interactions to improve business and operational performance, mitigate risk, and ensure regulatory compliance. VPIsolutions are designed with reliability, adaptability, and expandability in mind to accommodate changing technologies, customer needs and legislation. For more than a decade, VPIhas been providing proven technology and superior service to more than 1,000 customers in over 25 countries. This dedication and commitment to excellence has resulted in an unmatched customer loyalty rate of 98%. For more information, visit www.VPI-corp.com.

About Syntora, Inc.
Syntora specializes in agent productivity software for contact centers. Its Agentivity software suite optimizes agent performance through its Analytics and eLearning modules, dramatically improving key performance indicators such as calls handled and dollars collected both by delivering real-time and historical agent performance information and by taking immediate corrective action with under-performing agents before they fall into negative patterns. Agentivity has been successfully deployed at customer sites since 2001. For more information, visit www.Syntora.com.

About Pipkins, Inc.
Pipkins Inc., founded in 1984, is the leading supplier of workforce management software and services to the call center industry. Its Vantage Point product enables managers to solve the complicated operational issues in today's multi-faceted call center environment. Vantage Point is also available to smaller call centers through WorkforceScheduling.com, Pipkins' Web-based subscription service. Pipkins' systems forecast and schedule more than 100,000 agents in over 300 locations across all industries worldwide. For more information, visit www.Pipkins.com.